Privacy policy

Privacy Policy - TixTaQ Tickets, TixTaQ and TixTaQ.com

The privacy and cookie policy applies to all TixTaQ Tickets products and services, now collectively called TixTaQ. We prefer to be transparent about collecting data and what we do with your data. Feel free to contact us anytime with unclarity or questions about our policy. We are happy to answer all your questions. If you wish us to delete your data, let us know. No questions asked.

TixTaQ channels, including this website and the Ticket Shop, follow the General Data Protection Regulation [GDPR] set by the European Union and the Thai Data Protection Act, set by the Government of Thailand.

Besides accepting cooking on this website or any other TixTaQ channel or reseller, such as Thailand Event Guide, we have integrated notifications in the subscription and comment forms to remind you that we capture data for our analysing and promoting purposes. You are free to accept or decline any data collection.

When you choose to use any of TixTaQ products or services, we collect the information you submit. Submission can be, for example, the data provided through our ticket shop, contact or comment forms or when using our channels, such as our websites, web shops, and other services such as online promotions, events and promotions, competitions, loyalty programs and listings, any data in our channels, including this website.

Collecting data helps us promote our products and services and distribute order confirmations, tickets, QR, and barcodes. We gather insights from the pages that you visit. We also receive an in-depth analysis of your actions on the website to understand better which pages you visit and the events of interest.

Services

This website publishes TixTaQ Tickets. TixTaQ acts on behalf of business and service information and solutions, such as digital marketing, online media, events, and entertainment services.

TixTaQ facilitates the Seller with the technologies and the platforms and helps market the events via online and offline channels to engage consumers, gain loyalty and increase revenues.

Users

TixTaQ.com offers events and entertainment to customers from the Sellers who plan to use TixTaQ as the preferred ticket sales channel. Visitors are free to discover events, products and vouchers and choose whether they purchase these services. We only store data after the user input and submit this data to B-Concept Media Entertainment Group.

Privacy

TixTaQ website tixtaq.com and subdomains under tixtaq.com use SSL (Secure Sockets Layers) certificates, establishing an encrypted link between our servers and your browser. The SSL certificate ensures that the data between your browser and our servers is encoded and confidential.

Cookies

TixTaQ uses cookies on the website. You will be requested to accept cookies the first time you will access tixtaq.com. This website collects the information on the servers depending on your interaction and the information that you provide. When obtaining the information on the TixTaQ website and depending on your location, we may store specific data on your device to save unnecessary download time the next time you visit the bconceptgroup.com website.

Data Submission

You are not obliged to disclose your data when you purchase a product or service from us. You always choose whether you want to enter your info or not. However, entering your information is required to use some of our products and services.

Data Processing

Personal data might only apply on legal grounds when:

You consent to process your data in the cases of newsletter subscriptions or requests for information quotations, or purchases of tickets, vouchers, or products.

TixTaQ doesn't collect any data input from any third-party channels. TixTaQ cannot be held responsible for the misuse of any data that you voluntarily provide.

We process your data when drafting, concluding, or executing an agreement between you and TixTaQ that requires processing your data. Your data might include your company name, first and last names, registered office address, authorised and witness names, and other necessary data to prepare the agreement for countersigning.

This data will be stored in our customer relations management and finance systems and used solely for the agreement.

We use your email to send order confirmations, tickets, vouchers, invoices, receipts, and newsletters. We will share your data with our accounting in the case of a financial transaction between you and TixTaQ.

TixTaQ may also process your data to defend any business interest or that of third-party benefits related to our business, products, or services. Your attention, fundamental human rights or freedom will always prevail, and we consider before yours, third, and our interests.

You can get in touch with our customer support. Would you prefer to contact us by email, or do you need an explanation? We are happy to explain what this all means for you.